Terms and Conditions for use of The North Star Electric Ltd website
In these Terms and Conditions “we, our, us, North Star Electric ” refers to North Star Electric Ltd Company Registration Sc367705
ACCEPTANCE OF TERMS
By accessing the content of www.northstarelectric.co.uk (“the Website”) you agree to be bound by the terms and conditions set out herein and you accept our privacy policy available at northstarelectric.co.uk/privacy If you object to any of the terms and conditions set out in this agreement you should not use any of the products or services on the Website and leave immediately.
You agree that you shall not use the Website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information.
You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.
MODIFICATION
North Star Electric reserve the right to change any part of this agreement without notice and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement.
North Star Electric has complete discretion to modify or remove any part of this site without warning or liability arising from such action.
LIMITATION OF LIABILITY
North Star Electric will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the Website.
Nothing within this Agreement will operate to exclude any liability for death or personal injury arising as result of the negligence of your company, its employees or agents.
COPYRIGHT
All intellectual property of North Star Electric such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of North Star Electric.
By using the Website you agree to respect the intellectual property rights of North Star Electric and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website.
DISCLAIMERS
The information is provided on the understanding that the website is not engaged in rendering advice and should not be wholly relied upon when making any related decision.
The information contained with the Website is provided on an “as is” basis with no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the Website.
We do not guarantee uninterrupted availability of the www.northstarelectric.co.uk website and cannot provide any representation that using the Website will be error free.
THIRD PARTIES
The Website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.
SEVERANCE
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.
GOVERNING LAW AND JURISDICTION
This Agreement will be governed by Scottish Lawand any user of the Website hereby agrees to be bound exclusively by the jurisdiction of Scottish courts without reference to rules governing choice of laws.
Terms & Conditions of Business
An instruction to carry out work, whether written or verbal, shall be taken as acceptance of these terms and conditions unless the work is the subject of another written contract, the terms of which supersede these.
Definition and basis of pricing
a) An estimate is an approximate price, calculated with reasonable care from available information, which may begiven as a range or percentage variation. It constitutes an offer to do the work within the price range. This will be used where an exact price is not required or is impossible to give due to lack of information.
b) A quotation is an offer to do the work specified at the price quoted. Once either a quotation or an estimate is accepted by the client it is to be taken as a contract between the company and the client.
c) Schedule of work. An estimate or quotation will be costed on the schedule of work prepared from information supplied by the client. This schedule is the basis of the contract and clients are advised to check the schedule carefully to ensure that it is what they require.
Conditions
a) The price is based on normal working hours, Monday to Friday, unless otherwise stated.
b) Prices do not include any charges made by the supply authority unless otherwise stated.
c) All possible care will be taken in carrying out the work, this will mean plasterwork made good to original finish and floorboards and access panels screwed back. It does not include redecoration.
Variations
a) Unless otherwise stated in the estimate or quotation all variations in labour and/ or material costs subsequent to the date of the estimate or quotation may be passed on to the client.
b) Variations or additional work required shall be detailed by the client as early as possible. Ideally this will enable a price variation to be prepared and accepted. Instructions for work to proceed, before such acceptance, shall be required in writing and taken to mean acceptance of charges on a time and materials basis.Should variations be necessary and the client not available, whilst work is carried out in conjunction with other tradesmen, the work will be carried out in the manner we consider to best solve the problems and this will be chargeable unless this has been expressly forbidden by the client in writing.
Payment
a) Unless otherwise stated in the estimate or quotation, payment shall be due on receipt of invoice, which shall be submitted on completion of work.
b) Should the period of work be extended, monthly invoices for work done and materials supplied or specially ordered and held will be submitted. Payment of these shall be due on receipt of invoice.
c) Materials supplied shall remain the property of the company until paid in full.
Time of Completion
The company shall endeavour to carry out the work in accordance with the dates specified on the estimate or quotation, or if not dates are specified, within a reasonable period of time. However, the company cannot be held responsible for any losses, damage or increase in cost due to delays beyond the control of the company.
Guarantee
We undertake to carry out the work to a standard at least in accordance with such relevant regulations as are in force at the time.
The completed work will carry a 10 year guarantee against faulty workmanship or installation materials. Electronic devices, luminaries and appliances are excluded from this warranty but will be covered by the manufacturer's warranty, a minimum of one year.
We shall not be liable for damage from external sources affecting the installation or any form of misuse.
We shall not be responsible for any losses incurred by the client using equipment before the handover on completion of work.
The implementation of this guarantee shall only be carried out by the company staff or persons instructed by the company. No responsibility is accepted for repairs or alterations
Privacy Policy
In this privacy policy references to “we”, “us” and “our” are to The North Star Electric Co. References to “our Website” or “the Website” are to www.northstarelectric.co.uk.
What information we collect and how
The information we collect via the Website may include.
1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
5. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on you computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
Your Rights
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 to cover administration expenses to the following address:
North Star Electric Ltd
3 Foundry Street
Glasgow
G21 4PR
Other Websites
This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours. |
